Privacy Policy

Privacy Policy

For online purchases, we collect, use and disclose Personal Information to provide you with the services you have requested. Providing us with your Personal Information is always your choice in making an online purchase.

When you visit our website, Personal Information is not collected unless you choose to provide it voluntarily. You are welcome to browse the website at any time anonymously and privately without revealing any personal information about yourself.

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. We will not sell, trade or rent personal information to any outside parties. Any and all information that is required to make a purchase always remains confidential.

As noted, the choice to provide us with Personal Information is always yours. However, your decision to withhold particular details may limit our ability to provide you with a selection of our services.

Accountability:

Van Horlick's Ent Ltd. is responsible for maintaining and protecting the Personal Information under its control.

Identifying Purposes:

The purposes for which Personal Information is collected will be identified before or at the time the information is collected.

Collection of Information: For online purchases, we collect, use and disclose Personal Information to provide you with the services you have requested. Providing us with your Personal Information is always your choice in making an online purchase.

When you visit our website, Personal Information is not collected unless you choose to provide it voluntarily. You are welcome to browse the website at any time anonymously and privately without revealing any personal information about yourself.

When making purchases in our store, on orders that require you to return at a later time or date for pick-up, your name and phone number is required information. You may be contacted for the purpose of communicating or verifying a detail to assure the quality of your order.

In addition, Vanhorlicks.com may offer electronic newsletters and promotional emails to those who have agreed to receive emails when they purchase from Vanhorlicks.com during registration and/or directly from our email sign-up forms. Unsubscribe instructions are included in each promotional email. As noted, the choice to provide us with Personal Information is always yours. However, your decision to withhold particular details may limit our ability to provide you with a selection of our services.

Consent:

Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law.

Limiting Collection:

The Personal Information collected will be limited to those details necessary for the purposes identified by Van Horlick's Ent Ltd.

Limiting Use, Disclosure and Retention:

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal information will only be retained for the period of time required to fulfill the purpose for which it was collected or as required by law. We will not sell, trade or rent personal information to any outside parties. Any and all information that is required to make a purchase always remains confidential.

Accuracy:

Personal Information will be maintained in as accurate, complete and up-to-date a form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information:

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information.

We manage our server environment appropriately and our firewall infrastructure is strictly adhered to. Our security practices are reviewed on a regular basis and we routinely employ current  technologies to ensure that the confidentiality and privacy of your information is not compromised. Our website uses Secure Socket Layer (SSL) and encryption technologies to enhance security when you visit the secured areas of our site. SSL is the industry standard tool for protecting and maintaining the security of message transmissions over the Internet. When you send information from a secured site, encryption will scramble your data into an unreadable format to inhibit unauthorized access by others

Openness :

Van Horlick's Ent Ltd. will make information available to our customers concerning the policies and practices that apply to the management of their Personal Information.

Customer Access: 

Upon request, a customer shall be informed of the existence, use and disclosure of their Personal Information, and shall be given access to it. Customers may verify the accuracy and completeness of their Personal Information, and may request that it be amended, if appropriate.

Handling Customer Complaints and Suggestions :

Customers may direct any questions or enquiries with respect to the privacy principles outlined above or about our practices by contacting:

Van Horlick's
1562 8th Ave
Prince George BC
V2L3R2
Phone: 1-250-562-2053  Fax: 1 250-562-4668
Email:[email protected]

Before VanHorlick  Ent Ltd.. is able to provide you with any information or correct any inaccuracies, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.